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Corrections, tips, and reader feedback are welcome. We aim to reply to editorial correspondence within five working days.
Editorial contact
For corrections, factual queries, or reader feedback on any TP Info article, write to the editorial desk at editor at tracypindercounselling dot co dot uk. Please include the URL of the article you are writing about and the specific paragraph or figure you are querying. Serious factual errors are addressed within five working days; smaller queries are batched into a weekly review.
Post
Correspondence by post can be sent to: TP Info Editorial, care of the site’s registered publisher address in the United Kingdom. If you would like a written reply, please include a return postal address inside the envelope; envelopes without a return address are not usually able to be answered.
What we cannot help with
TP Info is an editorial resource and not a gambling service. We do not hold player accounts, we cannot process deposits or withdrawals, and we cannot mediate a dispute between a player and an operator. If you have a dispute with a gambling operator, contact the operator’s complaints team first and then the operator’s licensing regulator. Our welcome bonus page summarises the practical dispute routes.
Press and syndication
Press queries, syndication requests and permission to reprint should be addressed to the editorial email. We generally do not accept advertising, and we do not accept sponsored content, paid links or affiliate placements from gambling operators. Requests along those lines are declined without a specific reply.
Responsible-gambling signposting
If you are contacting us because you are worried about your own or a family member’s gambling, please see the responsible-gambling page for a summary of free UK support. GamCare’s helpline on 0808 8020 133 runs 24/7 and staffed advisers can help you find a next step. TP Info is not a support service and any reply from us on this topic will point you to the same organisations.